Overview

Our refund and returns policy is valid for 30 days from the date of purchase. If 30 days have elapsed since your purchase, unfortunately, we cannot offer you a full refund or exchange.

Eligibility for Returns


To be eligible for a return, your item must be unused and in the same condition that you received it. Additionally, it must be in the original packaging.

Non-Returnable Items


Certain items are non-returnable, including health and personal care items.

Refunds


Once we receive and inspect your returned item, we will send you an email to notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment within a specified number of days.

Late or Missing Refunds


If you haven’t received a refund yet, please check your bank account first. Then contact your credit card company as it may take some time before your refund is officially posted. If you’ve completed these steps and still haven’t received your refund, please reach out to us at support@wkdesignlife.com.

Exchanges


We only replace items if they are defective or damaged. If you need to exchange a defective or damaged item for the same one, please email us at support@wkdesignlife.com and send your item to the following address:
A-49, Engine House
Mohan Estate
New Delhi, Delhi 110044
India

Shipping Returns


To return your product, please mail it to the above address. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. The time it takes for your exchanged product to reach you may vary depending on your location.

Need Help?


For any questions related to refunds and returns, feel free to contact us at support@wkdesignlife.com.

We appreciate your trust in us. If you are not satisfied with any of your purchases for any reason, you may return them directly to us. We will initiate your refund within 7 days of receiving the returned goods. Please refer below for further details on our return policy.

Return Process


For assistance, please call our toll-free number at 18001039399 or email us at support@wkdesignlife.com. Upon contacting us, you will receive a Return Merchandise Authorization (RMA). Once you receive the RMA, kindly courier the parcel to the following address:A-49, Engine House
Mohan Estate
New Delhi, Delhi 110044
India

**Note:** 

Before sending the parcel, please ensure the following:
– The product is undamaged
– Original brand box is included
– Labels are attached
– Invoice is enclosed
– All accessories are included
– Proper packaging is used

Kindly note that the customer will be responsible for one-side shipping charges. We strongly recommend using a trackable shipping method for the return parcel.